CGI Hiring Junior Engineers - Fresher or Experience for Chennai Location

CGI involved in end to end IT and another business process for their clients across USA, Europe and the Asia Pacific. The company started in 2012 after ending of Logica Transaction, where the company is serving their clients with a team of 71,000 Engineers in 40 countries

Name of Organization: CGI

Official Link (URL): www.cgi.com

Reporting Location/Joining City: Chennai

Job Title: Junior Programmer

Professional Experience criteria: 6 months or 1 year

Criteria for Education:

  • Graduate/Engineering from respective Trade from any reputed/recognized University / Institute
  • Min 6 months to up to 1 year as a eligibility for Education Criteria

Skills: Diagnostics and Resolution

Profile:

  • Should be able to communicate over the phone to their elite customer by professional and efficient manner.
  • Monitor related calls.
  • Will become Face of a company to solve issues and make communication on behalf of a company.
  • Go through route set by management for customer satisfaction and other Goal.
  • Monitor ‘open’ incident calls.
  • Using the call logging system to register customer calls and provide a high level of the technical fix.
  • Lock or unlocks accounts for user requirement or business perspective wherever requires.
  • Server infrastructure support at the various level.
  • Call back as a Complete courtesy to a valuable customer after finishing complaint solutions.
  • Self Starter, positive thinker, good Attitude.
  • Achieve company Goal set by management and working in direction of company growth.
  • Ensure calls returned to DESK are reassigned without delay.

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